At Pretisky, we are committed to ensuring your satisfaction with every purchase. If you are not completely happy with your order, we’re here to help.
Returns
We accept returns on eligible items within 30 days of delivery. To qualify for a return, your item must meet the following conditions:
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Condition:
Items must be unused, unwashed, and in the same condition that you received them, including all tags and original packaging.
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Proof of Purchase:
A valid receipt or proof of purchase must be provided.To initiate a return, please contact our customer service team at support@pretisky.com with your order number and reason for the return.
Non-Returnable Items:
- Items marked as
- “final sale”
- Gift cards
- Refunds
- Once your return is received and inspected, we will notify you of the approval or rejection of your refund. If approved, a refund will be processed, and a credit will be automatically applied to your original payment method within 7-10 business days.